FAQs

Can I get multiple free estimates?

No. Most insurance companies require you to pick the shop you want to repair your vehicle and ask them to write the estimate. You will not need to get another one unless the insurance company requires it or you are paying for you repairs out-of-pocket and choose to do so.

Will my vehicle warranty be voided if I choose an independent body shop?

No. You are protected by law in this area. There may be certain portions of your vehicle that now fall under the independent body shop’s warranty, however, the dealer can not void your entire warranty just because they were not allowed to perform the repair work.

When is my deduction due?

Your deductible will be paid when your repairs are completed.

Will I have to pay for towing?

When towing is necessary as the result of an accident, it is usually covered by insurance. We will include this expense in the estimate that is submitted to your insurance company. If you need a tow as the result of a broken-down car, you may have to pay for it out-of-pocket.

If the accident was not my fault, should I file a claim with my insurance company?

If the other person’s insurance company admits fault and is willing to pay for the repair, it is usually better for you to collect from them. In this case, you will not have to pay a deductible and should be supplied with a rental vehicle while your vehicle is being repaired. As always, discuss this with your insurance agent before making a final decision.

What if additional damage is found during repairs that weren’t found in the original estimate?

Unfortunately, this is very common. We will contact your insurance company and obtain authorization to pay for all supplemental damages if this happens.

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No matter your situation we’re happy to help!

SPEAK WITH

AN EXPERT

No matter your situation we’re happy to help!